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Service Desk Application Assistant


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Axians
Internacional
Informática
2019-01-07

Axians is a brand of the VINCI Energies Group which is dedicated to the Information and Communication Technologies and to the challenge of Digital Transformation. We are a network of 210 operations with 9000 employees and present in 22 countries.

Through human-centered methodologies, we answer to all the ICT needs with different solutions in telecoms infrastructures, cloud and datacenters, enterprise networks, digital workspace and data analytics. Cybersecurity is a high priority in all these areas.

The best of ICT with a human touch

 

Function: Service Desk Application Assistant

Workplace: Amsterdam

 

Technical Requirements:

  • At least 2 years of professional experience as IT Service Desk Assistant;
  • In-depth knowledge of MS Office;
  • Previous experience using a document management system;
  • Previous experience using Atlassian JIRA Service Desk management tool would be an advantage;
  • Previous experience in MS Office configuration for enterprise deployment would be an advantage;
  • Basic knowledge of programing languages such as Java, Visual Basic or Javascript;

Behavioral profile:

  • Strong communications skills;
  • Experience working in a multicultural environment;
  • Team player with a willingness to offer and provide help to non-technical users;
  • Good problem solving skills; ability to visualize a problem or situation and think abstractly to solve it;
  • An ability to build good and strong relationships with the End- User base.

 

If you’re interested, please send your application to recrutamento.axianspt@axians.com with the reference: COTS.CH.PL

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